Returns & Exchanges
At Outpost Western Store, we want you to be completely satisfied with your purchase. If your boots, apparel, or gear don't fit perfectly, we offer easy returns and exchanges within 30 days of delivery.
Verify Eligibility
Ensure items are in their original, unworn condition with all tags attached and footwear is returned in the original branded box.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Pack and Ship
Print your prepaid shipping label, securely package your items, and drop the parcel off at any authorized carrier location.
Receive Refund
Once our warehouse inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing